General
Shipping & Returns
Product Care
We offer full-service event solutions including luxury tent and furniture rentals, event planning, custom décor, lighting design, and stage production for weddings, private events, and corporate functions.
Yes! Our experienced event planners can handle everything from concept to execution—layouts, rentals, décor, lighting, timelines, vendor coordination, and more.
Absolutely. We provide professional-grade lighting, trussing, audio, and staging equipment, as well as setup and onsite tech support to create unforgettable visual experiences.
We recommend booking 4–8 weeks in advance for larger events. However, we can often accommodate last-minute bookings depending on availability.
Yes. All major tent and furniture rentals come with full delivery, setup, and takedown included to ensure a seamless experience.
Yes. Our lighting and stage production services can be booked as standalone rentals or paired with planning and decor packages.
We primarily serve the Houston area, but we’re available for events across Texas and beyond for large-scale productions. Contact us for a custom quote.
Rental items are typically delivered 1–2 days before your event date. Delivery times are confirmed after booking and may vary based on location and event needs.
Yes, we offer both. You can choose pickup from our warehouse or have your rentals delivered directly to your venue. Delivery fees may apply based on distance and order size.
Absolutely. Our team handles full setup and breakdown for all major rentals, including tents, tables, chairs, and staging.
Yes. We collect all rented items after your event as scheduled. Please ensure all items are packed and ready for pickup at the agreed time.
Yes, cancellations are allowed with advance notice. Refund eligibility depends on how early the cancellation is made. See our full cancellation policy at checkout.
Avoid placing sharp, hot, or wet items directly on furniture. Use coasters, linens, and protective covers where needed. Keep items away from open flames or liquids that could cause damage.
No deep cleaning is required. Just remove food, trash, or decorations and return items in reasonably clean condition. Our team handles full sanitation and deep cleaning after each rental.
Please do not attempt to use harsh chemicals or bleach. Let us know what happened, and we’ll clean it with the proper tools. You're only responsible if the damage is beyond normal use.
Yes, most of our inventory is outdoor-safe, including tents, chairs, and LED furniture. However, please ensure items are covered or brought inside in case of bad weather.
If your event spans multiple days, secure all rental items indoors or under cover when not in use to prevent weather damage or theft. You're responsible for items until pickup.
